Frequently Asked Questions

Are bikes allowed?

Please leave your bikes at home for the Hot Chocolate Run! Walkers and runners have expressed not feeling safe when…

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Are dogs allowed?

Leashed dogs are allowed in the walk only–they are not allowed in the road race or fun run.

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Are strollers allowed?

Yes! They are allowed on the run and the walk. Runners with strollers should line up at the end, to…

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Can I pick up my friend’s bib?

Absolutely. Just be sure you have the full names of everyone who has asked you to pick up for them.…

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Can I place my own notes, graphics, and links on my fundraising page?

Yes! You can edit the default text; add notes in Rich Text format as well as graphics or personal pictures…

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Doesn’t Safe Passage need to raise as much money as possible?

Yes. Safe Passage relies heavily on this event to fund our important work. When you support the Hot Chocolate Run,…

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How can I register my whole team at once?

You can definitely all register at once. The first person you enter will default to team captain. After all their…

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How do I create a team?

There are two ways to create teams. When registering for the event you can enter a team name in the…

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How do I find my friend’s fundraising page?

Search for their name from our Give page. After searching you can click on their name to take you to…

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How do I get my hat and button?

Everyone who raises $125 or more by 11:59 PM on the Friday before the race will receive one of our special…

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How do I join a team?

There are two ways to join teams. When registering for the event you can select an existing team from the…

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How do I know where to line up for the run?

The start chute will have signage showing anticipated finish times. Please self-seed and line up in the proper chute. This…

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How do I login to edit my page?

To login to your page, you will need the email address you used to register for the event and your password.…

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How do I register a team?

The best way to register is to have each individual follow this link to register. The first person to register…

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How do I remove myself from a team?

When logged in to your PledgeReg.com fundraising page, click the “Fundraising Team” link in the upper right. At the top of…

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I already registered, but now want to join a team, is it too late?

You can definitely join a team! Search for your personal fundraising page here, and sign in using the directions below.…

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I didn’t sign up in time. Can’t I just run/walk anyway?

No. Please understand that we work very hard to provide a safe and fun experience for our registered participants. We…

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I want to fundraise, but don’t know how!

Thank you for taking this step! Start by sending a quick email to your friends and family with your fundraising…

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I’m a Team Captain. What does that mean?

The participant who creates a team during the registration process is by default the Team Captain. Likewise, if a team…

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Is my fundraising team the same as the team I used to register?

Yes. If you created or joined a team during the registration process, this is now your fundraising team.

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Is the fundraising commitment an individual one or a team one?

For the early wave of registration, we are inviting folks to register who want to make an individual commitment to…

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Is there a waiting list?

Sorry, we don't keep a waiting list. Since our race registrations are non-refundable and can't be cancelled, we won't have…

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I’ve changed my mind and want to do a different event. What do I do?

No problem! If you change your mind after registering, there's no need to contact us--just line up for whichever option…

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My child will be sitting in a stroller, do I need to register them?

Here's the rule: If your kid is old enough to want hot chocolate, they must be registered. Thanks!

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What is the difference between the Road Race and the Fun Run?

The 5K Road Race is intended to be a competitive event and results will be ranked according to chip time,…

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What are this year’s prizes?

We will recognize our Top 3 individual fundraisers and our Top 3 fundraising teams at a ceremony at the event.…

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What do I do with cash/check donations?

The instructions are on this form. It's important that you print it out and include it with your cash or…

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When does the event begin, and where is it?

The walk begins at 9:00 a.m., the fun run at 9:30, and the race at 10:15. The start line is…

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Where do I pick up my bib?

We will email all participants with information about this year’s bib pick-up. Watch for an email to arrive around the…

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Why are you asking me to fundraise? Doesn’t my registration fee support Safe Passage?

Yes, your registration fee does support Safe Passage--thank you for joining our event! Your support means so much to Hampshire…

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Why is there a cap on registration?

We have increased our cap from 5,500 to 6,000 walkers and runners this year! We arrived at our current cap…

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Will there be a place I can leave my bag or jacket?

We’ll offer free and secure bag check compliments of our friends at ToolBox Handyman & Remodeling Services. No valuables are…

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